Reference

How okbetxyz Handles Your Personal Information

This Privacy Policy explains what personal data we collect when you use okbetxyz, how we use it, and what rights you hold over it. Access to our platform depends on local law and is available only where local law permits for eligible individuals.

Data collected only as neededGCash, Maya and InstaPay payment data protectedYour right to access or delete your dataNo data sold to third partiesAccount security measures in place
okbetxyz How okbetxyz Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply account-level security measures across every part of the platform — from the moment you log in to the point a payout reaches your e-wallet. Below are the four core areas that shape how we handle your data day to day.

Account Security

Your account is protected with password authentication and OTP verification on login. Suspicious session activity triggers a review before further access is allowed, keeping your wallet details safe.

Cookie Controls

We use cookies to remember your session preferences and detect irregular activity. You can adjust cookie settings through your browser, though some core functions require session cookies to operate correctly.

Data Retention

Transaction records tied to GCash, Maya and InstaPay activity are retained as required by applicable financial regulations. Non-essential session data is cleared on a shorter cycle as outlined in this policy.

Requesting Changes

You can request a copy of your personal data, ask us to correct inaccurate details, or submit a deletion request through live chat or email. We process each request in line with applicable law.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to report a concern, our support team is the right place to start. You can reach us through live chat in your account dashboard, by email using the address listed in the Contact section of the site, or by submitting a request through the Help Centre form. We aim to respond to privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Open your account dashboard and use the live chat icon to connect with a support agent. Identify your request as a privacy or data matter for faster routing.
Email Request Send a written request to the email address shown in our Contact section. Include your registered account details so we can locate your data record accurately.
Help Centre Form Submit a structured request via the Help Centre form in your account settings. Select the Privacy or Data Request category and describe what you need clearly.

Your Privacy Questions Answered

These are the questions we hear most often about data, accounts and your rights under this policy. If yours is not covered here, reach out through live chat or the Help Centre form.

We collect your name, contact information and identity verification details at registration. If you link GCash, Maya or InstaPay, we also store transaction records associated with those payments.

Payment identifiers used to process your deposits and withdrawals are stored in encrypted form. They are used only to process your transactions and are not shared with unrelated third parties.

Yes. Submit a data access request through live chat or our Help Centre form. Verify your identity with your registered account details and we will process your request under applicable law.

Contact us via email or the Help Centre form and select the deletion request option. Note that some data, such as transaction records, must be kept for the period required by applicable financial regulations.

We do not sell your personal data. We share it only where necessary to process GCash, Maya or InstaPay transactions, or when required by a lawful request from a relevant authority.

Log in, go to your account settings and submit a correction request, or contact us directly through live chat. We will verify the change against your identity documents before updating your record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.